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Terms and conditions of use

1. Object

The purpose of the present general terms of use is to provide a legal framework for the use of the site « www.comptoirsetcompagnies.com » (hereinafter the « Site ») and its services.

The Site is published by COMPTOIRS ET COMPAGNIES (hereafter the « Publisher »).

Use of the Site is subject to acceptance of these general terms of use.

By accessing and using the Site, the Internet user (hereinafter the « User ») certifies that he/she has read these general conditions of use, declares that he/she accepts them, and undertakes to respect them.

2. Target audience

This Site is entirely intended for any User, and is therefore freely accessible.

3. Content of the Site - Responsibility of the Editor

This Site contains health-related information. The content of this Site is intended for information purposes only. Il n'a pas vocation à se substituer à un avis médical, un diagnostic médical, une consultation ou l'avis d’un professionnel de santé.

The User undertakes not to undertake, or refrain from undertaking, any action based on the content of this Site without the prior advice of a health professional. Otherwise, the Publisher cannot be held responsible.

The Site offers the User general and/or specific information of all kinds. This various information is collected from the best sources. However, the Publisher cannot be held responsible, except in the case of gross negligence or intentional misconduct on its part, in the event that certain information proves to be inaccurate or incomplete, nor because of the interpretation or use that the User might make of it. Similarly, the Publisher shall not be held liable for any malfunction of the server or network, nor for the malicious action or fraudulent intrusion of a third party.

The Publisher reserves the right to modify any element of the Site without prior notice, and cannot be held responsible for the potential consequences of these modifications. The Publisher also reserves the right to suspend and/or stop the distribution of the Site, unilaterally, without prior notice, and without being held responsible in any way and for any reason whatsoever.

Generally speaking, the Publisher declines all responsibility in the event of direct or indirect damage, whatever the causes, origins, nature or consequences, caused by access to the Site or the use of the information on this Site, and the User assumes full responsibility and the risks that may result.

4. Responsibility of the User

The User assumes full responsibility for its use of the Site and its services.

5. Intellectual property

The whole of this Site is subject to French and international legislation on copyright and intellectual property rights in general. The intellectual property rights relating to the Site and its components belong exclusively to the Publisher. Access by the User to the information on the Site may not be interpreted as conferring a licence or a right other than that of consulting the Site.

All reproduction rights are reserved, including iconographic and photographic representations. The trademarks mentioned on this Site may or may not be registered by the companies that own them. Consequently, any copy, reproduction, representation, redistribution, adaptation, translation, arrangement, communication to the public, rental and other exploitation, modification of all or part of this Site, in any form whatsoever and by any means whatsoever, is strictly forbidden, except with the prior written consent of the Publisher.

Any infringement of these rights may result in civil and/or criminal proceedings.

6. Verified opinions

Through the Site, the User may publish opinions (hereinafter referred to as « Opinions ») concerning the products marketed on the Site by the Publisher.

A Review means the expression of the User's opinion on his personal consumption experience through any element of appreciation, whether qualitative or quantitative. The consumer experience is understood to be whether or not the consumer has purchased the good or service for which he or she is posting a Review. The date of the Review and any updates are shown on the Site.

The Publisher reserves the right to select the Reviews (or part(s) of reviews) that it wishes to publish on the Site. Consequently, the Publisher informs the User that the opinions are subject to control before their publication, according to the following methods :

As part of the process of moderation of the Opinions, the Publisher reserves the right to contact the User in order to verify the authenticity of the review.

Once transmitted by the User, the review is published on the Site within a maximum of 72 hours. Reviews remain published as long as the product is available for sale on the Site.

Once the Notice is published on the Website, the User does not have the possibility to modify the Review.

In the event of partial publication of a Review, the Publisher guarantees that the Review will be respected and that it will not be misrepresented.
In case of refusal to publish an Opinion, the Publisher shall indicate by any appropriate means to the User whose online review has not been published the reasons for the refusal.
The reasons justifying the refusal to publish a review include in particular offensive or illicit content, content infringing the rights of third parties, intellectual property rights, rules of public order, content unrelated to the product rated, content containing random characters or sequences of words without any meaning.

Some Reviews may be anonymised on request of the authors.

Some reviews may come from employees or former employees of the company who have purchased and tested the product.

Some Reviewers may have received a reward for submitting a review as part of a specific marketing campaign, as well as our loyalty programme.

Reviews are sorted in chronological order.

In order to allow the Editor to publish the User's Review on the Site, as well as any content that this review may contain, in particular images or photographs, the User grants the Editor a non-exclusive, free, transferable, sub-licensable and worldwide license of all rights of reproduction, representation, adaptation, translation and broadcasting. The license ends when the Review is deleted.

The User undertakes to obtain the necessary authorisations to publish a photograph on the Site and to publish photographs only in compliance with the rights of third parties. Otherwise, the User will be solely responsible for any damage caused by the publication of a photograph in breach of third party rights (in particular image rights and/or intellectual property rights).

7. Personal data

Please refer to the Privacy Policy.

8. Hyperlinks

The Site may contain hypertext links directing the User to other websites managed by third parties, for the convenience of the User.

These hypertext links on the Site do not engage the responsibility of the Publisher, who has no control over them as to the content of these sites and sites to which new links could refer, as well as their operation.

Any natural or legal person wishing to establish a hypertext link pointing to the Site must obtain the prior written consent of the Publisher.

9. Evolution of the general conditions of use

The Publisher reserves the right to modify unilaterally and without notice these general conditions of use.
The Publisher therefore invites the User to regularly consult these general conditions of use in order to keep informed of any changes made.

10. Applicable law and competent jurisdiction

These General Conditions of Use are governed by French law.
In the event of a dispute not resolved amicably between the User and the Publisher, the dispute will be brought before the competent courts of Marseille, France.

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Customer Service +33 (0)4 86 22 05 00
Monday to Friday from 9am to 5pm


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